Contact
support@birdlab.net · Birdlab. Include app version, Android version, device model and steps to reproduce. Do not send passwords or sensitive original footage.
Captions and downloads
Automatic captions require an initial model download of about 60 MB, then run locally. Check connectivity and free storage if a download fails, then retry. Review generated text before publishing.
Projects and saved files
Moving/deleting original media or revoking picker access may make a draft unavailable. Find exported videos under Movies / FrameCut and SRT files in the location you chose. Export important work before clearing app data or uninstalling.
Privacy choices
Where available, use Privacy options in the app to change advertising choices. Android settings manage media access and advertising ID. Editing and exporting remain usable when ads are unavailable.